Policy

Prior authorization must be obtained from Sunwest Silver before any goods may be returned. Goods returned are at the expense of the Buyer. Buyer is liable for a 10% restocking fee by Seller on merchandise returned for credit. Claims and or returns by the Buyer must be made within 15 days from the date of shipment, and Seller given the opportunity to investigate. Stenographic and clerical errors of Seller are subject to correction. Custom-made orders are not subject to return.

The products sold hereunder shall be subject to Seller's standard manufacturing variations, tolerances, and classifications. All deliveries shall be subject to the approval of Seller's Credit Department. Seller reserves the right before making any delivery to require payment in cash or security for payment; and, if Buyer fails to comply with such requirement, Seller may terminate this contract. Seller shall not be liable for failure or delay due to acts of God, differences with workmen, local labor shortages, or failure of raw materials, supplies, fuel, power or transportation, breakdown of equipment, or any other causes beyond Seller's reasonable control, whether of similar or dissimilar nature to those enumerated.

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